Nick
Contactless Hospitality:
Why Modern Guests Prefer Self Check-In
The hospitality industry has changed dramatically in the last few years. Guest expectations have evolved. Technology has matured. Labour costs have risen….
What to Look for When Choosing a Business Kiosk
(Avoid These Costly Mistakes) When businesses choose a kiosk, the decision often starts with hardware: screen size, price, specifications. That approach is…
The Hidden ROI of Self-Service Kiosks
What Most Businesses Don’t Calculate When businesses assess self-service kiosks, the calculation is usually simple: hardware cost vs. staff savings. That view…
Enduring Customer satisfaction needs kiosk technology PLUS the human connection
Self-service kiosks for increasingly complex tasks need the human support to aid the customer where needed. Great customer satisfaction will only be…
The Silent takeover of everyday spaces
An exposé of how, where and why touchscreen kiosks are and will increasingly be found in every part of life The Silent…
Getting value!
Maximise the Return on Your Self-Service Kiosks Most self-service kiosks are installed with a clear purpose—to deliver a specific service efficiently and…
Customer Happiness is the New Currency of Business
Today, using self service kiosks to provide quality and reliable services is a key part of creating happy customers that keep returning….
Grumpy people with self service technology
How to ensure your self-service kiosk solution is favoured by all who use it… Self service technology has been around us for…
Q: R-E-L-I-A-B-I-L-I-T-Y – Who cares now that AI is here
In the age of AI, cloud computing, and 24/7 services, you’d think we’d have moved past worrying about reliability. But the opposite…